Contact NCSFRI

NCSFRI Support
Available M-F, 9 AM-5 PM (excluding holidays)

Online Store Order Support

For assistance with

 

  • Confirmation of Order Received

  • Status of Order in Process

  • Estimated Delivery Date of Your Order

 
Please contact Ken Hogue at 704-634-9935.  Be prepared to provide your online store order transaction information.

 

While all requests are answered as quickly as possible, please allow up to 24 hours in the event of high volume.

Member Support

For assistance with

 

  • New Memberships

  • Membership Renewals

  • Online Application Support

  • Adding, Updating or Removing Members

  • Membership Notifications

  • Member Benefits

 

Please email NCSFRI Support by clicking the button below, or call (252) 937-1880, our support partner, Strategy Performance Business Solutions.  While all requests are typically answered within three hours, please allow up to 24 hours in the event of high volume.

Credit Card / Online Payment Support

For assistance with

 

  • Error messages received in PayPal while attempting to make an online payment (For your security, they must speak with cardholder directly)

 

First, please call PayPal at 1-888-221-1161.  Be prepared to provide them your card & transaction information.

 

If PayPal is unable to process your credit card payment, please email NCSFRI Support by clicking the button below, or call (252) 937-1880, our support partner, Strategy Performance Business Solutions, for additional payment options.  While all requests are typically answered within three hours, please allow up to 24 hours in the event of high volume.

General Inquiries | Mailing Address

For all other inquiries, please contact Ken Hogue at captkhogue@gmail.com or by phone at (704) 634-9935.

 

To submit payments by check, or to contact us by mail, our address is

 

NC Society of Fire Rescue Instructors

1900 Wildlife Road

Charlotte, NC  28214

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© 2019 North Carolina Society of Fire Rescue Instructors